FAQ

43 Posts

Posts tagged with FAQ

Can I call you to place an order or ask a question? Text?

Yes, absolutely -- call us anytime at 415-462-3313 and we'll be happy to place an order manually for you. We're working on a feature that allows texting ... please stay tuned!

Can I pick up my order at your office?

Absolutely -- we love it when we get to meet you in person. We're in beautiful San Anselmo, CA, and are generally here from 9 to 5.

I’ve heard you have occasional sales and in-person events … how do I find out about them?

Easy -- you can sign up. We have all kinds of cool stuff going on if you're local (SF Bay Area): musical performances, ceramics sales, book/author events, summer parties ... and of course discounted matcha (even if you're not local; we love offering our regular customers

I've heard good matcha can actually improve my immune system. Really?

A recent study in the journal Proceedings of the National Academy of Sciences concluded that drinking matcha everyday greatly enhanced the overall response of the immune system. The exceedingly high levels of antioxidants in matcha mainly take the form of polyphenols, catechins, and flavonoids, each of which aids the body&

Can matcha help relieve stress?

Yes, it can. Matcha has insanely high amounts of a specific amino acid called L-theanine, which has strong associations with the production of alpha waves in the brain. When L-theanine is absorbed into the bloodstream, dopamine and serotonin levels tend to rise, which often produce alpha waves, which often produce

Will your matcha help me lose weight?

By itself, with no other lifestyle changes? Doubtful. But: several key studies published in the American Journal of Clinical Nutrition concluded that quality matcha has thermogenic properties (thermogenesis is the rate at which the human body burns calories), and that exercising immediately after drinking matcha resulted in 25% more fat

What’s so special about your matcha? Why is it more expensive than matcha in the supermarket or Amazon?

Well … Eric’s long tenure in Japan resulted in some special relationships with some pretty obsessed farmers and processors who are driven primarily by the pursuit of excellence. Some are 25th-generation, same family, same land, same teas. None of the processes are scalable, and all are limited production. The teas

Do I really need to refrigerate my matcha? How long can it sit out, unrefrigerated?

Yes, you should refrigerate your matcha. It will keep it vibrant for much, much longer. It can, however, sit out, at room temp, for a week or even two, as long as it's in a sealed container. The default storage, however, should be cold.

If I’m just making a smoothie, does it matter which matcha I use?

You should use a culinary matcha for smoothies; the large number of ingredients means that you won’t be able to taste the difference, and the nutritional profile is similar … might as well use the less-expensive matcha.

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